Health Communication to Influence COVID-19 Vaccination Intent and Message Propagation (CONVINCE)
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ClinicalTrials.gov Identifier: NCT05244356 |
Recruitment Status :
Completed
First Posted : February 17, 2022
Last Update Posted : February 17, 2022
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Condition or disease | Intervention/treatment | Phase |
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COVID-19 Respiratory Disease Vaccine Refusal Infectious Disease Coronavirus Infections Behavior, Health Pneumonia Respiratory Tract Infections Lung Diseases Pneumonia, Viral | Behavioral: Health message exposure | Not Applicable |
Study Type : | Interventional (Clinical Trial) |
Actual Enrollment : | 5784 participants |
Allocation: | Randomized |
Intervention Model: | Parallel Assignment |
Masking: | Single (Participant) |
Primary Purpose: | Other |
Official Title: | Effective Public Health Communication to Influence COVID-19 Vaccination Intent and Message Propagation: A Randomized Controlled Experiment |
Actual Study Start Date : | April 29, 2021 |
Actual Primary Completion Date : | June 7, 2021 |
Actual Study Completion Date : | June 7, 2021 |

Arm | Intervention/treatment |
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Experimental: Descriptive Norm (70%)
Intervention in the form of a message likened to a social media post. Composed of 3 parts:
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Behavioral: Health message exposure
Participants exposed to a health message and requested to read it completely. Subsequently requested to answer post intervention questions that form basis for outcome measures. |
Experimental: Descriptive Norm
Intervention in the form of a message likened to a social media post. Composed of 3 parts:
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Behavioral: Health message exposure
Participants exposed to a health message and requested to read it completely. Subsequently requested to answer post intervention questions that form basis for outcome measures. |
Experimental: Healthcare worker (HCW) recommendation
Intervention in the form of a message likened to a social media post. Composed of 3 parts:
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Behavioral: Health message exposure
Participants exposed to a health message and requested to read it completely. Subsequently requested to answer post intervention questions that form basis for outcome measures. |
Experimental: Negative attribute framing
Intervention in the form of a message likened to a social media post. Composed of 3 parts:
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Behavioral: Health message exposure
Participants exposed to a health message and requested to read it completely. Subsequently requested to answer post intervention questions that form basis for outcome measures. |
Experimental: Positive attribute framing
Intervention in the form of a message likened to a social media post. Composed of 3 parts:
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Behavioral: Health message exposure
Participants exposed to a health message and requested to read it completely. Subsequently requested to answer post intervention questions that form basis for outcome measures. |
Experimental: Risky choice framing (Safety)
Intervention in the form of a message likened to a social media post. Composed of 3 parts:
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Behavioral: Health message exposure
Participants exposed to a health message and requested to read it completely. Subsequently requested to answer post intervention questions that form basis for outcome measures. |
Experimental: Risky choice framing (Side effects)
Intervention in the form of a message likened to a social media post. Composed of 3 parts:
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Behavioral: Health message exposure
Participants exposed to a health message and requested to read it completely. Subsequently requested to answer post intervention questions that form basis for outcome measures. |
Experimental: Control message
Control message containing only rally slogan: "It's safe and effective!"
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Behavioral: Health message exposure
Participants exposed to a health message and requested to read it completely. Subsequently requested to answer post intervention questions that form basis for outcome measures. |
Experimental: Combination message: Descriptive Norm (70%) + Descriptive Norm
Participants received 2 messages which were exposed one at a time. Sequence of message appearing randomly rotated.
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Behavioral: Health message exposure
Participants exposed to a health message and requested to read it completely. Subsequently requested to answer post intervention questions that form basis for outcome measures. |
Experimental: Combination message: Descriptive Norm (70%) + HCW recommendation
Participants received 2 messages which were exposed one at a time. Sequence of message appearing randomly rotated.
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Behavioral: Health message exposure
Participants exposed to a health message and requested to read it completely. Subsequently requested to answer post intervention questions that form basis for outcome measures. |
Experimental: Combination message: Descriptive Norm (70%) + Negative attribute framing
Participants received 2 messages which were exposed one at a time. Sequence of message appearing randomly rotated.
|
Behavioral: Health message exposure
Participants exposed to a health message and requested to read it completely. Subsequently requested to answer post intervention questions that form basis for outcome measures. |
Experimental: Combination message: Descriptive Norm (70%) + Positive attribute framing
Participants received 2 messages which were exposed one at a time. Sequence of message appearing randomly rotated.
|
Behavioral: Health message exposure
Participants exposed to a health message and requested to read it completely. Subsequently requested to answer post intervention questions that form basis for outcome measures. |
Experimental: Combination message: Descriptive Norm (70%) + Risky choice framing (Safety)
Participants received 2 messages which were exposed one at a time. Sequence of message appearing randomly rotated.
|
Behavioral: Health message exposure
Participants exposed to a health message and requested to read it completely. Subsequently requested to answer post intervention questions that form basis for outcome measures. |
Experimental: Combination message: Descriptive Norm (70%) + Risky choice framing (Side effects)
Participants received 2 messages which were exposed one at a time. Sequence of message appearing randomly rotated.
|
Behavioral: Health message exposure
Participants exposed to a health message and requested to read it completely. Subsequently requested to answer post intervention questions that form basis for outcome measures. |
- Change in intent to accept the COVID-19 vaccine amongst the Malaysian adult population. [ Time Frame: Immediately before and after message exposure during questionnaire administration. ]Outcome measure was assessed using a questionnaire answered through a 4 point ordinal scale. Scale ranges from '"Definitely no", "Not sure, but probably no", "Not sure, but probably yes"to Definitely yes".
- Change in intent to recommend the COVID-19 vaccine to healthy adults. [ Time Frame: Immediately before and after message exposure during questionnaire administration. ]Outcome measure was assessed using a questionnaire answered through a 5 point ordinal scale. Scale ranges from "Strongly disagree", "Disagree", "Not sure", "Agree", and "Strongly agree".
- Change in intent to recommend the COVID-19 vaccine to elderly. [ Time Frame: Immediately before and after message exposure during questionnaire administration. ]Outcome measure was assessed using a questionnaire answered through a 5 point ordinal scale. Scale ranges from "Strongly disagree", "Disagree", "Not sure", "Agree", and "Strongly agree".
- Change in intent to recommend the COVID-19 vaccine to people with existing health conditions. [ Time Frame: Immediately before and after message exposure during questionnaire administration. ]Outcome measure was assessed using a questionnaire answered through a 5 point ordinal scale. Scale ranges from "Strongly disagree", "Disagree", "Not sure", "Agree", and "Strongly agree".
- Intent to share message on social media platform. [ Time Frame: Immediately after message exposure during questionnaire administration. ]Outcome measure was assessed using a questionnaire answered through a 5 point ordinal scale.Scale ranges from "Strongly disagree", "Disagree", "Not sure", "Agree", and "Strongly agree".
- Moderators of vaccination intent. [ Time Frame: Immediately after message exposure during questionnaire administration. ]Outcome measure assessed using a series of questions answered through a 5 point ordinal scale. Scale ranges from "Strongly disagree", "Disagree", "Not sure", "Agree", and "Strongly agree".
- Reliability of various information sources about COVID-19. [ Time Frame: Immediately after message exposure during questionnaire administration. ]Outcome measure assessed using a questionnaire that list out various types of information sources and having participants to rate the reliability for each source using a 5 point ordinal scale. Scale ranges from "Strongly not reliable", "Not reliable, "Not sure", "Reliable", and "Strongly reliable".

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Ages Eligible for Study: | 18 Years and older (Adult, Older Adult) |
Sexes Eligible for Study: | All |
Accepts Healthy Volunteers: | Yes |
Inclusion Criteria:
- Willing and able to give informed consent for participation in the trial
- Malaysian nationality.
- Can understand either the English or Malay language.
- Aged 18 years or above
Exclusion Criteria:
- Received at least one COVID-19 vaccination dose

To learn more about this study, you or your doctor may contact the study research staff using the contact information provided by the sponsor.
Please refer to this study by its ClinicalTrials.gov identifier (NCT number): NCT05244356
Malaysia | |
Institute for Clinical Research, National Institutes of Health, Malaysia | |
Shah Alam, Selangor, Malaysia, 40170 |
Principal Investigator: | Yee Liang Hing, MSc. | Clinical Research Centre, Malaysia |
Responsible Party: | Nicholas Hing Yee Liang, Researcher, Principle Investigator, Pharmacist, Clinical Research Centre, Malaysia |
ClinicalTrials.gov Identifier: | NCT05244356 |
Other Study ID Numbers: |
NMRR-21-26-58107 |
First Posted: | February 17, 2022 Key Record Dates |
Last Update Posted: | February 17, 2022 |
Last Verified: | February 2022 |
Individual Participant Data (IPD) Sharing Statement: | |
Plan to Share IPD: | No |
Studies a U.S. FDA-regulated Drug Product: | No |
Studies a U.S. FDA-regulated Device Product: | No |
message messaging propagation |
intent vaccine recommend |
Infections Communicable Diseases COVID-19 Pneumonia Coronavirus Infections Respiratory Tract Infections Pneumonia, Viral Lung Diseases |
Respiratory Tract Diseases Disease Attributes Pathologic Processes Virus Diseases Coronaviridae Infections Nidovirales Infections RNA Virus Infections |