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Simulation Training to Improve 911 Dispatcher Identification of Cardiac Arrest (STAT911)

The safety and scientific validity of this study is the responsibility of the study sponsor and investigators. Listing a study does not mean it has been evaluated by the U.S. Federal Government. Read our disclaimer for details.
 
ClinicalTrials.gov Identifier: NCT01972087
Recruitment Status : Completed
First Posted : October 30, 2013
Last Update Posted : November 9, 2016
Sponsor:
Collaborator:
Agency for Healthcare Research and Quality (AHRQ)
Information provided by (Responsible Party):
Hendrika Meischke, University of Washington

Tracking Information
First Submitted Date  ICMJE October 18, 2013
First Posted Date  ICMJE October 30, 2013
Last Update Posted Date November 9, 2016
Study Start Date  ICMJE September 2013
Actual Primary Completion Date July 2016   (Final data collection date for primary outcome measure)
Current Primary Outcome Measures  ICMJE
 (submitted: October 23, 2013)
Change in elapsed seconds from call answer to start of telephone-cardiopulmonary resuscitation (T-CPR) instructions in cardiac arrest calls in simulations and in actual calls. [ Time Frame: Once monthly over 4 months (during simulations); at event (actual cardiac arrest 9-1-1 call) over 12 months. ]
Original Primary Outcome Measures  ICMJE Same as current
Change History
Current Secondary Outcome Measures  ICMJE
 (submitted: October 23, 2013)
Change in proportion of calls with querying behaviors compliant with the "all-callers" interviewing protocol. [ Time Frame: Once monthly over 4 months (during simulations); at event (actual cardiac arrest 9-1-1 call) over 12 months. ]
Original Secondary Outcome Measures  ICMJE Same as current
Current Other Pre-specified Outcome Measures Not Provided
Original Other Pre-specified Outcome Measures Not Provided
 
Descriptive Information
Brief Title  ICMJE Simulation Training to Improve 911 Dispatcher Identification of Cardiac Arrest
Official Title  ICMJE Simulation Training to Improve 911 Dispatcher Identification of Cardiac Arrest
Brief Summary This study is to test the use of simulation training to improve 9-1-1 telecommunicators' call processing and response. Training sessions will expose 9-1-1 telecommunicators to several realistic emergency situations through mock 9-1-1 calls with a trained actor playing the part of a reporting party, followed immediately by feedback on call handling provided by a trained call observer. Investigators hypothesize that simulation followed by trained observer-directed feedback will increase correct triage of medical emergency and delivery of pre-arrival instructions during simulated calls and in actual 9-1-1 calls.
Detailed Description Not Provided
Study Type  ICMJE Interventional
Study Phase  ICMJE Not Applicable
Study Design  ICMJE Allocation: Randomized
Intervention Model: Single Group Assignment
Masking: None (Open Label)
Primary Purpose: Health Services Research
Condition  ICMJE Cardiac Arrest
Intervention  ICMJE Behavioral: Telephone simulation training
The intervention consists of four 20-minute telephone simulation training sessions over a 4 month period (one session each month). Each 20-minute training session will include 3 simulated 9-1-1 calls, performed by a standardized caller (trained actor) and feedback will be provided right away by a trained observer who takes notes during the simulation calls and discusses the teaching points after the session. In total, the 9-1-1 dispatchers will receive 12 different simulated calls.
Study Arms  ICMJE
  • No Intervention: Control
    Participants randomized to the control arm receive no telephone simulation training.
  • Experimental: Simulation Training
    Participants randomized to the intervention arm receive telephone simulation training.
    Intervention: Behavioral: Telephone simulation training
Publications *

*   Includes publications given by the data provider as well as publications identified by ClinicalTrials.gov Identifier (NCT Number) in Medline.
 
Recruitment Information
Recruitment Status  ICMJE Completed
Actual Enrollment  ICMJE
 (submitted: November 7, 2016)
157
Original Estimated Enrollment  ICMJE
 (submitted: October 23, 2013)
212
Actual Study Completion Date  ICMJE July 2016
Actual Primary Completion Date July 2016   (Final data collection date for primary outcome measure)
Eligibility Criteria  ICMJE

Inclusion Criteria: 9-1-1 call-center call receivers. -

Exclusion Criteria:

-

Sex/Gender  ICMJE
Sexes Eligible for Study: All
Ages  ICMJE 18 Years and older   (Adult, Older Adult)
Accepts Healthy Volunteers  ICMJE Yes
Contacts  ICMJE Contact information is only displayed when the study is recruiting subjects
Listed Location Countries  ICMJE Not Provided
Removed Location Countries  
 
Administrative Information
NCT Number  ICMJE NCT01972087
Other Study ID Numbers  ICMJE 44640-EJ
5R18HS021658-02 ( U.S. AHRQ Grant/Contract )
Has Data Monitoring Committee No
U.S. FDA-regulated Product Not Provided
IPD Sharing Statement  ICMJE Not Provided
Responsible Party Hendrika Meischke, University of Washington
Study Sponsor  ICMJE University of Washington
Collaborators  ICMJE Agency for Healthcare Research and Quality (AHRQ)
Investigators  ICMJE
Principal Investigator: Hendrika Meischke, PhD University of Washington
PRS Account University of Washington
Verification Date November 2016

ICMJE     Data element required by the International Committee of Medical Journal Editors and the World Health Organization ICTRP