Intervention to Promote COVID-19 Vaccination
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ClinicalTrials.gov Identifier: NCT04981392 |
Recruitment Status :
Active, not recruiting
First Posted : July 29, 2021
Last Update Posted : February 8, 2023
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Condition or disease | Intervention/treatment | Phase |
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Covid19 Vaccination | Behavioral: Health System Vaccination Text Messages and Provider Education | Not Applicable |
The goal of this study is to increase uptake of the COVID-19 vaccine among vulnerable populations through systematic provider recommendations via text message outreach, information provision, and provider support.
The clinical trial will randomize primary care clinics from three health systems in the Worcester, Massachusetts area to the intervention. Eligible patients seen at a study clinic randomized to the intervention will receive a series of text messages from their PCP recommending a study website as a trusted source of information about the COVID-19 vaccines and information on how and where to schedule a vaccination.
Providers at a study clinic randomized to the intervention will be provided resources to support their conversations with unvaccinated patients, including access to the study website, a "tip sheet" for talking with vaccine hesitant patients, and additional materials to share with vaccine hesitant patients during the intervention.
Study Type : | Interventional (Clinical Trial) |
Actual Enrollment : | 26118 participants |
Allocation: | Randomized |
Intervention Model: | Parallel Assignment |
Intervention Model Description: | The intervention will be implemented using a pragmatic, cluster randomized clinical trial. Randomization will occur at the clinic level. Clinics will be matched by site, and other characteristics as possible. Within each pair, clinics will be randomly allocated to intervention/usual care Arm. |
Masking: | None (Open Label) |
Primary Purpose: | Prevention |
Official Title: | Trusted Messengers: Supporting Physicians in Promoting COVID-19 Vaccination |
Actual Study Start Date : | June 2, 2022 |
Estimated Primary Completion Date : | September 1, 2023 |
Estimated Study Completion Date : | September 1, 2023 |

Arm | Intervention/treatment |
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Experimental: Multi-component patient and provider intervention to promote COVID-19 vaccination |
Behavioral: Health System Vaccination Text Messages and Provider Education
Patients: Eligible patients will receive a series of text messages from their PCP recommending a study website as a trusted source of information about the COVID-19 vaccines and information on how and where to schedule a vaccination. Providers: will receive educational materials to support their conversations with patients about the COVID-19 vaccines. |
No Intervention: Usual care
Patients will receive usual care
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- Proportion of unvaccinated patients who receive at least one dose of a COVID-19 vaccine series 12 weeks after the last text message is sent out to eligible patients [ Time Frame: 12 weeks ]Completion of COVID-19 vaccine series will be ascertained via the Electronic Health Record (EHR). The proportion will be calculated by dividing the number of unvaccinated patients who receive at least one dose of a COVID-19 vaccine series by the total number of eligible patients across intervention clinics.
- Proportion of unvaccinated patients who receive at least one dose of a COVID-19 vaccine series 6 months after the last text message is sent out to eligible patients. [ Time Frame: 6 months ]Completion of COVID-19 vaccine series will be ascertained via the Electronic Health Record (EHR) 6 months after the last text message is sent out to eligible patients. The proportion will be calculated by dividing the number of unvaccinated patients who receive at least one dose of a COVID-19 vaccine series by the total number of eligible patients across intervention clinics.
- Rate-ratio for vaccination rates between minority racial groups (Black, Latino, Asian) and the White population. [ Time Frame: 1 year ]The rate-ratio will be calculated post-intervention by dividing the vaccination rate among patients in each minority racial group by the vaccination rate among patients in the White population.

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Ages Eligible for Study: | 18 Years and older (Adult, Older Adult) |
Sexes Eligible for Study: | All |
Accepts Healthy Volunteers: | Yes |
Inclusion Criteria:
- Patients and providers at a participating clinic site
- Age > 18 years
Exclusion Criteria:
• Patients who have received at least one dose of a COVID-19 vaccine series prior to the start of the intervention

To learn more about this study, you or your doctor may contact the study research staff using the contact information provided by the sponsor.
Please refer to this study by its ClinicalTrials.gov identifier (NCT number): NCT04981392
United States, Massachusetts | |
UMass Chan Medical School | |
Worcester, Massachusetts, United States, 01655 |
Principal Investigator: | Kimberly A Fisher, M.D | University of Massachusetts, Worcester |
Responsible Party: | Kimberly Fisher, Associate Professor, University of Massachusetts, Worcester |
ClinicalTrials.gov Identifier: | NCT04981392 |
Other Study ID Numbers: |
H00023254 1R01MD016883-01 ( U.S. NIH Grant/Contract ) |
First Posted: | July 29, 2021 Key Record Dates |
Last Update Posted: | February 8, 2023 |
Last Verified: | February 2023 |
Individual Participant Data (IPD) Sharing Statement: | |
Plan to Share IPD: | No |
Studies a U.S. FDA-regulated Drug Product: | No |
Studies a U.S. FDA-regulated Device Product: | No |
Covid-19 Vaccine Hesitancy Vaccine Confidence |
COVID-19 Respiratory Tract Infections Infections Pneumonia, Viral Pneumonia Virus Diseases |
Coronavirus Infections Coronaviridae Infections Nidovirales Infections RNA Virus Infections Lung Diseases Respiratory Tract Diseases |