Endoscopy-related Phone Consultation During the COVID-19 Outbreak
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|ClinicalTrials.gov Identifier: NCT04344964|
Recruitment Status : Completed
First Posted : April 14, 2020
Last Update Posted : July 9, 2020
|Condition or disease||Intervention/treatment|
|Colon Polyp Colon Disease Reflux, Gastroesophageal Varices, Esophageal||Other: None - NA|
Telephone consultations as a method for telehealth do not provide visual cues and limit interpretation of visual signs such as visualization of skin lesions. However, the need of such feedback is almost non-existent for endoscopy-related consultations as their purpose is focused. The main foci of endoscopy-related outpatient clinics are two: 1 - inform and consent the patient for an endoscopic procedure that is to be done in the near future; 2 - explain the results of a recent procedure already performed and which has a copy provided to the patient. Therefore, phone consultations might be a good fit for endoscopy-related outpatient clinics. The practicalities and indications for the use of phone consults has been described by van Galen & Car (2018) and fit the above description.
Patients will be invited to participate only after the consultation have been finalised and all questions regarding the endoscopic procedure to be done/that was done have been clarified. Patients and consultants will fill questionnaires to evaluate the phone consultation.
The primary outcome will the the comparison of "failed to attend" (FTA) occurrences compared to a similar period of the past year. Secondary outcomes will be patients' and consultants' satisfaction with the phone consultation.
|Study Type :||Observational|
|Actual Enrollment :||186 participants|
|Official Title:||Endoscopy-related Phone Consultation During the COVID-19 Outbreak: Impact on Attendance and Patient/Consultant Perspectives From a Tertiary Australian Hospital|
|Actual Study Start Date :||April 15, 2020|
|Actual Primary Completion Date :||May 29, 2020|
|Actual Study Completion Date :||July 3, 2020|
Phone consult group
Information collected prospectively on FTA patients and questionnaire (satisfaction)
Other: None - NA
Face-to-face consult group
Information collected retrospectively on FTA patients
Other: None - NA
- Failed to attend patients [ Time Frame: 2 months ]percentage of patients that did not answer phone calls (at least 3 calls) or with documented FTA for the retrospective group.
- Patient satisfaction with the phone consult [ Time Frame: 2 months ]Assessed through an online/hardcopy questionnaire based on previous studies on telehealth (adapted from Barsom et al. 2020 - MSF and PAT-VC questionnaires). These are mostly Likert-scale response mode statements.
- Consultant satisfaction with the phone consult [ Time Frame: 2 months ]Assessed through an online/hardcopy questionnaire based on previous studies on telehealth (adapted from Barsom et al. 2020). These are mostly Likert-scale response mode statements.
To learn more about this study, you or your doctor may contact the study research staff using the contact information provided by the sponsor.
Please refer to this study by its ClinicalTrials.gov identifier (NCT number): NCT04344964
|Melbourne, Victoria, Australia, 3084|
|Principal Investigator:||Sujievvan Chandran, MD||Consultant Gastroenterologist|