Patient and Staff Experience of Ambulatory Emergency Care on the Surgical Admissions Unit (SAU)
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|ClinicalTrials.gov Identifier: NCT03514043|
Recruitment Status : Recruiting
First Posted : May 2, 2018
Last Update Posted : May 29, 2019
Emergency ambulatory care ("day-case" care that does not involve staying in a hospital bed overnight) is now well-established for medical patients and is being used increasingly for surgical patients. However, it is not known how emergency surgical patients feel about being managed in this way compared to being admitted to a hospital ward. The investigating team believe that some people will find it easier and would prefer to be able to stay at home overnight but others may find this difficult or dislike this method of care.
The investigators want to explore staff and patients' experience of this type of care with semi-structured telephone interviews. The interviews will take around 20-30mins each. The anticipated number of patient participants needed is 20 and 12-15 staff members.
|Condition or disease|
|Study Type :||Observational|
|Estimated Enrollment :||35 participants|
|Official Title:||Patient and Staff Experience of Ambulatory Emergency Care on the Surgical Admissions Unit (SAU)|
|Actual Study Start Date :||November 5, 2018|
|Estimated Primary Completion Date :||October 2, 2019|
|Estimated Study Completion Date :||December 31, 2019|
Ambulatory care surgical patients
Patients who have attended the surgical assessment unit with an emergency general surgical condition and have their care completed without an inpatient stay.
Surgical assessment unit staff
Staff who are involved in the care of patients on the surgical assessment unit. This includes senior and junior doctors, nurses, healthcare assistants and ward receptionists.
- Factors affecting patient satisfaction: semi-structured interviews [ Time Frame: Will be measured within 3 weeks of attendance ]Factors that influence patients' experience of emergency general surgical care [semi-structured interviews with patients]
- Factors affecting implementation of ambulatory emergency care [ Time Frame: Interviews will be conducted at a single timepoint from May 2019 to October 2019. ]
Factors which affect how staff use ambulatory emergency care and what they perceive this issues to be with this method of care.
This will be measured using semi-structured interviews with staff.
To learn more about this study, you or your doctor may contact the study research staff using the contact information provided by the sponsor.
Please refer to this study by its ClinicalTrials.gov identifier (NCT number): NCT03514043
|Contact: Lisa H Massey, MBBS (BSc)||firstname.lastname@example.org|
|Contact: Rob Bethune, MBBS MA MScemail@example.com|
|Royal Devon and Exeter Hospital NHS Foundation Trust||Recruiting|
|Exeter, Devon, United Kingdom, EX2 5DW|
|Contact: Lisa H Massey, MBBS (BSc) 07866750285 firstname.lastname@example.org|
|Contact: Rob Bethune, MBBS MA MSc email@example.com|
|Principal Investigator: Lisa H Massey, MBBS (BSc)|
|Principal Investigator: Rob Bethune, MBBS MA MSc|
|Principal Investigator: Iain Lang, MA Msc DPhil|
|Principal Investigator:||Lisa H Massey, MBBS (BSc)||Royal Devon and Exeter Hospital NHS Trust|