Increasing Engagement With Online Stress Management Interventions
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ClinicalTrials.gov Identifier: NCT02729987 |
Recruitment Status :
Completed
First Posted : April 6, 2016
Last Update Posted : May 4, 2017
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Condition or disease | Intervention/treatment | Phase |
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Emotional Stress | Behavioral: WorkGuru | Not Applicable |
The aim of the pilot study is to identify and address some of the challenges of delivering online psychological interventions in the workplace. There is clear research evidence for the delivery of online psychological interventions within clinical settings (e.g. Andersson & Cuijpers, 2009), but this evidence does not translate to online interventions delivered in work settings (e.g. Geraedts, Kleiboer, Twisk, Wiezer, van Mechelen, & Cuijpers, 2014). Evidence suggests that one of the barriers to the efficacy of online interventions may be the low level of engagement and adherence (Cavanagh & Millings, 2013). This study aims to address this by asking the question: "How can we increase engagement with and adherence to an online intervention delivered in the workplace?"
The pilot study is a three-arm RCT comparing a minimal guided online Cognitive Behaviour Therapy (CBT) based stress management intervention (WorkGuru) delivered with and without an online facilitated bulletin board, to a waiting list control. Both active conditions will have access to an online programme with minimal support from a coach. The discussion group condition will also have access to a facilitated online bulletin board. Up to 90 employees from UK based organisations will be recruited to the study.
Inclusion criteria will include age 18 or over, elevated levels of stress (defined as 1SD above the mean norm on the PSS-10 scale), access to a computer or tablet, and the Internet. The primary outcome measure will be engagement, as defined by the number of logins to the site; secondary outcome measures will include further measures of engagement (the number of pages visited, the number of modules completed and self-report engagement) and measures of effectiveness (psychological distress and subjective wellbeing). Possible moderators will include measures of intervention quality (satisfaction, acceptability, credibility, system usability), time pressure, goal conflict, level of distress at baseline, and job autonomy. Measures will be taken at baseline, 2 weeks (credibility and expectancy measures only), 9 weeks (completion of intervention) and 16 weeks (follow-up). Analyses will be conducted on intention to treat and per protocol principles. Data will be collected electronically using Qualtrics survey software.
Study Type : | Interventional (Clinical Trial) |
Actual Enrollment : | 84 participants |
Allocation: | Randomized |
Intervention Model: | Parallel Assignment |
Masking: | Single (Investigator) |
Primary Purpose: | Prevention |
Official Title: | Increasing Engagement With and Effectiveness of an Online CBT Based Stress Management Intervention for Employees Through the Use of an Online Facilitated Bulletin Board: Design of a Pilot Randomized Controlled Trial |
Actual Study Start Date : | April 2016 |
Actual Primary Completion Date : | October 2016 |
Actual Study Completion Date : | December 2016 |
Arm | Intervention/treatment |
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Experimental: Minimum Support Group (MSG)
Intervention group with 8 week access to the online stress management programme with minimal support from a coach (WorkGuru).
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Behavioral: WorkGuru
A multi-modal stress management intervention accessed over 8 weeks, incorporates CBT, positive psychology and Mindfulness. Delivered via the internet. |
Experimental: Discussion Group
Intervention group with 8 week access to the online stress management programme with minimal support from a coach, plus access to an online facilitated messaging board (WorkGuru).
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Behavioral: WorkGuru
A multi-modal stress management intervention accessed over 8 weeks, incorporates CBT, positive psychology and Mindfulness. Delivered via the internet. |
No Intervention: Waiting List Control (WLC)
Control group with access to the intervention after 16 weeks
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- Number of log-in to the site [ Time Frame: 9 weeks ]number of times participants log in to the website
- Number of modules completed [ Time Frame: 9 weeks ]number of modules completed
- Number of pages visited [ Time Frame: 9 weeks ]number of pages visited
- Self-report engagement [ Time Frame: 9 weeks ]1 item self-report engagement
- Depressions, anxiety and stress [ Time Frame: baseline, 9 weeks and 16 weeks ]Depression, Anxiety and Stress Scale (DASS-21)
- Well-being at work [ Time Frame: baseline, 9 weeks and 16 weeks ]16-item Institute of Work Psychology Multi Affect Indicator

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Ages Eligible for Study: | 18 Years and older (Adult, Older Adult) |
Sexes Eligible for Study: | All |
Accepts Healthy Volunteers: | No |
Inclusion Criteria:
- Aged 18 or over
- Employed by a participating organisation, ≥ 20 on the Perceived Stress Scale
- Access to a computer/table and the internet
Exclusion Criteria:
- None

To learn more about this study, you or your doctor may contact the study research staff using the contact information provided by the sponsor.
Please refer to this study by its ClinicalTrials.gov identifier (NCT number): NCT02729987
United Kingdom | |
WorkGuru | |
Brockenhurst, Hampshire, United Kingdom, SO42 7RA |
Principal Investigator: | Stephany Carolan, MSc | University of Sussex |
Publications:
Publications automatically indexed to this study by ClinicalTrials.gov Identifier (NCT Number):
Responsible Party: | University of Sussex |
ClinicalTrials.gov Identifier: | NCT02729987 |
Other Study ID Numbers: |
ER/SC587/1 |
First Posted: | April 6, 2016 Key Record Dates |
Last Update Posted: | May 4, 2017 |
Last Verified: | May 2017 |
Individual Participant Data (IPD) Sharing Statement: | |
Plan to Share IPD: | Undecided |
online internet CBT |
Stress Work Internet based treatment |
Stress, Psychological Behavioral Symptoms |