Using Automated Calls To Improve Compliance With Acute Coronary Syndrome Best Practice Guidelines

This study has been completed.
Sponsor:
Collaborator:
The Change Foundation
Information provided by:
University of Ottawa Heart Institute
ClinicalTrials.gov Identifier:
NCT01151800
First received: June 25, 2010
Last updated: NA
Last verified: June 2010
History: No changes posted

June 25, 2010
June 25, 2010
January 2006
May 2010   (final data collection date for primary outcome measure)
Compliance with BPGs [ Time Frame: 1 year ] [ Designated as safety issue: Yes ]
Same as current
No Changes Posted
Utilization of health care resources: emergency visits, unscheduled physician visits and hospitalization and patient satisfaction [ Time Frame: 1 year ] [ Designated as safety issue: No ]
Same as current
Not Provided
Not Provided
 
Using Automated Calls To Improve Compliance With Acute Coronary Syndrome Best Practice Guidelines
Using Interactive Voice Response To Improve Disease Management and Compliance With Acute Coronary Syndrome Best Practice Guidelines

The purpose of this study is to determine whether interactive voice response (IVR) technology can be used to bring post discharge care for acute coronary syndrome (ACS) closer to best practice guidelines (BPGs).

The study hypothesis is that ACS patients who are contacted by IVR technology will be more likely to receive care as recommended in the BPGs than those followed by usual care.

Acute coronary syndrome (ACS) is a significant public-health problem in Canada and worldwide with 20,000 Canadians dying of myocardial infarction and 42,000 dying of coronary artery disease in 1999. Large clinical trials have provided evidence for the development of standardized best practice guidelines (BPG) and compliance with these guidelines have significantly improved survival. Despite the development and dissemination of BPG, their application in patients with ACS is suboptimal. This randomized control trial will use 2 groups: IVR and usual care. Patients in the IVR group will receive 5 automated calls at 1,3,6,9 and 12 months consisting of predetermined questions related to medication management, smoking cessation, diet, exercise and education as recommended by the ACC/AHA BPG for ACS. Responses are captured in a database allowing for interventions to maintain patients on BPG as needed.

Interventional
Not Provided
Allocation: Randomized
Primary Purpose: Treatment
  • Acute Coronary Syndrome
  • Medication Adherence
Other: Using IVR to maintain ACS patients on best practice guidelines
  • Experimental: IVR group
    Intervention: Other: Using IVR to maintain ACS patients on best practice guidelines
  • No Intervention: Usual care
Not Provided

*   Includes publications given by the data provider as well as publications identified by ClinicalTrials.gov Identifier (NCT Number) in Medline.
 
Completed
1608
May 2010
May 2010   (final data collection date for primary outcome measure)

Inclusion Criteria:

  • Patients discharged from the UOHI with ACS (acute myocardial infarction, STEMI or NSTEMI)
  • Patients who have a land line telephone service at home
  • Patients who speak English or French

Exclusion Criteria:

  • Patients discharged to a care facility or transferred to another health care institution
Both
18 Years and older
No
Contact information is only displayed when the study is recruiting subjects
Canada
 
NCT01151800
UOHI 2006-128
No
Heather Sherrard, VP Clinical Services, University of Ottawa Heart Institute
University of Ottawa Heart Institute
The Change Foundation
Not Provided
University of Ottawa Heart Institute
June 2010

ICMJE     Data element required by the International Committee of Medical Journal Editors and the World Health Organization ICTRP