Patient Satisfaction in Cutaneous Surgery

This study is enrolling participants by invitation only.
Information provided by (Responsible Party):
Murad Alam, Northwestern University Identifier:
First received: February 7, 2012
Last updated: March 26, 2013
Last verified: March 2013

The primary objective of this study is to measure the overall level of satisfaction in patients after cutaneous surgery in 4 different categories, including the surgeon, facility, procedure and recovery and outcome.

Skin Cancer

Study Type: Observational
Study Design: Observational Model: Cohort
Time Perspective: Prospective
Official Title: A Pilot Study of Patient Satisfaction After Cutaneous Surgery

Resource links provided by NLM:

Further study details as provided by Northwestern University:

Primary Outcome Measures:
  • Patient rating [ Time Frame: at time of visit ] [ Designated as safety issue: No ]
    Subjects will rate their satisfaction after cutaneous surgery in 4 different categories using 0-10 visual analog scales. The scale will be ~100 millimeters in length and each response will be given a value in millimeters. In addition, patients will answer an open-ended question about their level of satisfaction. Data will also be compared to previous data from patients after cutaneous surgery in the literature.

Secondary Outcome Measures:
  • Patient ranking [ Time Frame: at time of visit ] [ Designated as safety issue: No ]
    Subjects will rank the factors determining satisfaction in order of importance using a ranking system for each aspect of care. In addition, the surgeon will rate their satisfaction level and give their perception on patient satisfaction and communication level using 0-10 visual analog scales

Estimated Enrollment: 125
Study Start Date: June 2012
Estimated Study Completion Date: September 2013
Estimated Primary Completion Date: August 2013 (Final data collection date for primary outcome measure)
cutaneous surgery
Patients undergoing cutaneous surgery

Detailed Description:

Secondary objectives are to identify factors associated with patient satisfaction level and determine the correlation between patient satisfaction and surgeon clinical perception.


Ages Eligible for Study:   18 Years to 80 Years
Genders Eligible for Study:   Both
Accepts Healthy Volunteers:   Yes
Sampling Method:   Non-Probability Sample
Study Population

Patients undergoing cutaneous surgery


Inclusion Criteria:

  • 18-80 years old
  • Is in a self-reported stable health condition
  • English speaking
  • Is willing and has the ability to understand the study, provide informed consent and communicate with the investigator
  • Recommended to have and scheduled for cutaneous surgery
  • Agrees to follow-up at scheduled times

Exclusion Criteria:

  • Unable to speak or read English
  • Did not complete an 8th grade education
  • A history of mental illness
  • Any other disability or condition that would prevent completion of questionnaire
  Contacts and Locations
Please refer to this study by its identifier: NCT01535963

United States, Illinois
Northwestern University Feinberg School of Medicine, Department of Dermatology
Chicago, Illinois, United States, 60611
Sponsors and Collaborators
Northwestern University
Principal Investigator: Murad Alam, MD Northwestern University
  More Information

No publications provided

Responsible Party: Murad Alam, Professor in Dermatology, Otolaryngology - Head and Neck Surgery, and Surgery-Organ Transplantation, Northwestern University Identifier: NCT01535963     History of Changes
Other Study ID Numbers: STU55818
Study First Received: February 7, 2012
Last Updated: March 26, 2013
Health Authority: United States: Institutional Review Board

Additional relevant MeSH terms:
Skin Neoplasms
Neoplasms by Site
Skin Diseases processed this record on April 14, 2014