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Does Telephone Follow-up Improve Patients Satisfaction

This study has been completed.
Sponsor:
Information provided by:
Rambam Health Care Campus
ClinicalTrials.gov Identifier:
NCT00192738
First received: September 12, 2005
Last updated: April 10, 2007
Last verified: April 2007
History of Changes
  Purpose

Several studies have shown the importance of Telephone follow-up in reducing hospital readmissions for heart failure. Therefore, we aimed in this cohort to investigate whether telephone follow-up with patients discharged from the general internal department improves patients' satisfaction, increases compliance to treatment and reduces adverse effects. Patients are recruited from the department of general internal medicine who gave informed consent and could communicate. Patients are interviewed by during hospital stay, one and three months later. This group will be compared with patients that are not interviewd by phone aftert hospital discharge.


Condition
Congestive Heart Failure
Angina Pectoris
Pneumonia
Urinary Tract Infection

Study Type: Observational
Study Design: Observational Model: Defined Population
Time Perspective: Longitudinal
Time Perspective: Prospective
Official Title: Does Telephone Follow-up After Discharge Improve Patients Satisfaction and Decrease Hospitalization

Resource links provided by NLM:

U.S. FDA Resources

Further study details as provided by Rambam Health Care Campus:

Estimated Enrollment: 400
Study Start Date: April 2003
Study Completion Date: January 2006
  Eligibility

Ages Eligible for Study:   18 Years and older
Genders Eligible for Study:   Both
Accepts Healthy Volunteers:   No
Criteria

Inclusion Criteria: Ability to sign informed consent and communicate by phone in Hebrew, Arabic, Russian or English -

Exclusion Criteria:Non of the above

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  Contacts and Locations
Please refer to this study by its ClinicalTrials.gov identifier: NCT00192738

Locations
Israel
Rambam Medical Center
Haifa, Israel, 31096
Sponsors and Collaborators
Rambam Health Care Campus
Investigators
Principal Investigator: Zaher S. Azzam, MD Rambam Medical Center, Ruth & Bruce Rappaport Faculty of Medicine, Technion
Principal Investigator: Zaher S Azzam, MD Rambam Medical Center, Ruth & Bruce Rappaport Faculty of Medicine
  More Information

No publications provided

ClinicalTrials.gov Identifier: NCT00192738     History of Changes
Other Study ID Numbers: ZSA1677CTIL
Study First Received: September 12, 2005
Last Updated: April 10, 2007
Health Authority: Israel: Israeli Health Ministry Pharmaceutical Administration

Keywords provided by Rambam Health Care Campus:
telephone,
internal medicine,
readmission,
patients' satisfaction

Additional relevant MeSH terms:
Angina Pectoris
Heart Failure
Pneumonia
Urinary Tract Infections
Myocardial Ischemia
Heart Diseases
Cardiovascular Diseases
Vascular Diseases
 Chest Pain
Pain
Signs and Symptoms
Lung Diseases
Respiratory Tract Diseases
Respiratory Tract Infections
Infection
Urologic Diseases

ClinicalTrials.gov processed this record on May 23, 2013